Pionner VSX-831, Remot Control do not work
Good morning, I'm from Brazil and I have difficulties in finding a competent technical assistance. I have a Pionner VSX 831 receiver and I have a problem with the Remote Control that only works very close to the device (30 cm). More than that, the device does not respond to commands. I've already checked the RC batteries and they're good. and I've already used other controls that are fine. I've done all the backup procedures and it didn't resolve. I think the problem is with the IR reception on the VSX.
Can you help me?