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Bose 412540@2013 soundtouch portable charging issue

Hi, I'm jack from the netherlands.
I'm searching for a bose soundtouch portable electric schematic diagram, model 412540 @2013.

Problem is, he's charging batteries, but on ac power there is no lightning bolt on display, by connecting to the ac outlet.
Also in standby (off) connected to the ac power, keeps on restarting every 30 minutes.

Purchased also new batteries, but the same problem.

Thanks a lot, Jack