You are here

Indesit XWE 81283 washing machine won't turn on

Hi, I am in Malaysia and my 4 month old washing machine has suddenly ceased to turn on. Upon looking for a service center, i have discovered that Indesit has no service center in this country. I am a handyman and am looking for more information as to how to troubleshoot this machine. 

here is what i know so far.

1. from the wall to the machine, i have confirmed there is power
2. the you press the on off button and the control panel lights up, but now it has ceased to do so
3. in my old electrolux washing machine, there was a way to reset the machine by pressing certain buttons in a certain sequence, but now i cant even do that since there is no power. i have tried other manual ways of resetting like disconnecting power from the wall, then pressing the on off button, then powering up again, but to no avail
4. my gut feeling is that there is either a break in the fuse where the powerline enters the machine (unlikely) or a failure at the electronic control board 
5. before i open up the machine, i have been looking for more information on this matter, either from someone who may have experience with such a problem, or to find a service manual that my lead me towards doing a step by step diagnostics of the system failure.

With todays modern technology, i would really appreciate it if someone could perhaps communicate to me via whatsapp on the mobile phone. my contact number is *moderated*

But if the administrator of this message board doesnt allow it then please dont hesitate to communicate via this site.

thanks
Lawrence Cardosa

Comments
varga jano
varga jano picture
*****

Hello ! 
I think there is a mechanic in your country.  Who knows this manufacturer of this type.  Feel free to contact him!  From here, due to the time lag, it is very difficult to provide assistance. 
Welcome Varga Jano

0

Oi, francisco
Oi, francisco picture

Procure o esquema elétrico e o manual na eletronica-pt.com 
sou do país: Brasil. Estado: Ceará.Cidade:Horizonte.

0

stopich1
stopich1 picture

In the power supply, measure the voltage of 12V. If there is no 12v, then repair the power source.
   If you leave the turned-on washing machine for half an hour, and it shows F12, then the flash firmware has flashed in the microcontroller of the power module, or there is no connection between the boards. Check connecting harness and connections.
  For Motorola microcontrollers (Friscale), firmware can still be found. But for RENESAS there are no firmware and will not be. Change the entire module only if RENESAS and error F12, with a working power supply of 12v and a good connection between the modules.
  Photos of electronic boards would show, would quickly find help.
  https://www.cyberforum.ru/washing-machines/thread2133910.html 

0