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Beko F60285NE upright freezer compressed humming but freezer defrosting possible fault?

Returned from weekend away to find temperature warning light flashing & freezer defrosting. Temp inside 5C.  Tried unplugging & 'replugging  - flashing stopped but freezer not cooling. After 6 hours on fast freeze setting Temp inside now10C. Possible fault causing this? Thanks

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ityvity
ityvity picture
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Yes, it's broken. If you're just a user, you can't do anything with it, you need a mechanic.
You can only check if the compressor is working (humming), if it is and the black grid at the back is cold, then it is a caloric error, if the engine does not run, then it is electric.
https://manualzz.com/doc/22998105/f60235n-ne-f60265n-ne-f60285n-ne-no

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