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Native Instruments Komplete Audio 6

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Hi Guys, first off: my first Post so Hi to everyone!

i´ve got a Problem with my Audio Interface and since there is no way to getting schematics from Native Instruments and I didn't get managed to detect the problem by myself without the schematic, here is my question:

I´ve got the Komplete Audio 6 and there is no Power, the USB Connector is fully working and from the optical view there are also no abnormalities. Also every component has its power but since I don't really know where the output is going I can't check it properly (5-layer PCB). Has somebody experience with that Interface?

best greetings!