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Optoma EH1020 image retention or burn like image

The image projected has a burn like mark Orange and Brown. The lamp is brand new.  What can I do to fix it?

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PushyG
PushyG picture

Hi,
You can download the service manual this equipment: https://elektrotanya.com/optoma_eh1020_ver.1.0.pdf/download.html
If you have any repair experience, you can make the first simple settings. If you haven't it, please contact a service center.
Repairing it inexperienced, can cause more damage to the device!

Best regards,
Gábor

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