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please help. Download not working. Paid, Logged in, downloaded 4 times. No file!

I need the service manual for a B&K 3010 Function Generator SERVICE MANUAL.

I already have the user manual. This download site is not working. 

pihe picture

There are 2 manuals (.zip):

Both of them are downloadable and the compressed file can be opened.
If you have trouble, try to download and open with another browser or machine.